CBI: Local services
Business issues

Local services

How can local government deliver better and more efficient services for people with less resource and increasing demand?


Local government faces a number of significant challenges. Demographic changes and substantial reductions in spending power will impact on demand for local services, and authorities’ ability to deliver them. 

Local authorities are sharing services more than ever before, engaging with markets in new and innovative ways and building multi-agency public sector partnerships that deliver services in more integrated and outcomes-focused ways. But with no sign of the financial pressures abating, councils will need to build far more effective collaborations with suppliers, increasing the value gained from suppliers through more effective market management. Service redesign will help councils put themselves on a sustainable footing by managing demand and driving long-term changes to services.

Recent CBI local government reports

News and publications

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