19 March 2018 | By Sarah Hernon Community

Right person, wrong role

One in five people is in the wrong job and that takes its toll on productivity. Right Management’s Sarah Hernon suggests how you can change it

Almost everywhere you look, there’s information about the latest software or hardware that can deliver instant business success. It seems as though, with the right technology in place, it’s never been easier for businesses to become agile, disrupt markets and compete against industry leaders.

But the secret to success for the majority of those managing to either maintain their position or quickly disrupt isn’t technology, but people.

A rapidly changing environment

To stay one step ahead of competitors in a digital economy, it’s crucial to hold onto your talent. But jobs are being created or adapted to leverage technology just as quickly as other roles are being stripped down or becoming extinct. And it’s just as hard to plan for the skills you need to hire or train in such a rapidly changing environment.

Flexibility and agility are important, but ensuring the right people are in the right roles is becoming more and more challenging to address.

Right person, wrong role

Research commissioned by Right Management, which interviewed more than 4,600 people across 20 countries in all industry sectors, found that a staggering one in five people are currently in the wrong role.

Across the world, people are working in jobs they aren’t motivated by, engaged with or productive in. It’s having a clear impact on performance and could prove to be a very expensive problem for affected businesses. Gallup estimates that active disengagement within the workforce costs companies anywhere between £52bn and £70bn in the UK alone.

Meanwhile, ensuring the right people are in the right roles is estimated to save over £4.5m per year alone, boosting productivity, lowering turnover and improving brand reputation.

So how is it done, and more importantly, how do you consistently keep people happy?

Time to talk

At Right Management, we work with businesses looking to solve their staffing challenges by helping them to have an effective Career Management strategy and placing their employees into the right roles, whether that’s up, across or even out of their organisation.

Through psychometric assessments, cognitive ability tests, real-time online business simulations, virtual learning modules and more, businesses can accurately determine how to make best use of employee abilities for the company.

The benefits are mutual: businesses are able to find who and what they need to achieve their desired business goals; employees are given the career conversations, mentorship and support they need to make sure they feel satisfied with, and excited by, their career progression. And when staff feel their individual career goals matter to their current employer, they are less likely to vote with their feet.

Defining future success

Despite the digital skills gap, finding the right people who can push businesses forward is entirely possible. They might already be sitting metres away from those responsible for the search, moments away from taking part in evaluations and coaching programmes that not only change their career trajectory to something altogether more exciting for them personally, but also prove to be more beneficial to the company’s future.

Consistently ensuring that the right people are in fact in the right roles will be what defines everybody’s future success in a world of increasing opportunity.  

To find out more about the report findings and Right Management's RightCareer Solutions, visit

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