With millions of people working from home during 2020, the impact of the COVID-19 pandemic is a shock to the system that has fundamentally changed the way we think about work and the workplace. While some people are eager to get back to normal, the vast scale of businesses looking to make a long-term shift away from the ‘in-office 9-5’ model of working is unprecedented.
Recent CBI surveys showed that 76% of businesses expect flexible working to become more common in their organisation post pandemic, and 47% expect most of their workforce to adopt hybrid working beyond 2021.
When done right, hybrid working can offer several competitive advantages – such as making it easier to attract and retain talent, and helping firms build diverse and inclusive workforces. But the challenge for businesses is finding the right balance between home and the workplace to make a sustainable shift that works for both the busi