The CBI, in partnership with Finastra, held a roundtable to hear from senior voices from across the business community on how their firms had deployed technology and transformed in response to the outbreak of COVID-19. As the CBI looks to further develop its Innovation Adoption Campaign, this roundtable served as a vital pivot point. Members offered valuable insight that will help to drive our work in this area, ensuring it reflects the current challenges being faced by business and that the positive lessons learned from this period are embedded in the UK economy.
Existing trends have been accelerated
Technology adoption plans that would have taken years have been achieved in weeks, producing increases in productivity and cost saving. It was acknowledged, however, that this would likely vary across sectors and individual cases.
New opportunities have exacerbated old challenges
This increased appetite for technology, while beneficial, raises considerations around the makeup of office spaces in t