- All applicants must submit a CV and Cover Letter
- Closing date for applications is 14 January 2022
This is a fantastic opportunity to showcase your organisational, people and communication skills in a fast paced and varied role. You will need to be comfortable thinking on your feet and adapting to a changing, politically driven work environment. Supporting the Events and Commercial Partnerships team, this role is critical to the success of the CBI Events & Commercial Partnerships team.
- Provide commercial administration support to the CBI Events and Commercial Partnerships team, including:
- Creating and updating event listings on CBI.org.uk
- Updating speaker information, including bios and headshots
- Managing the delegate communication process
- Maintaining accurate and up-to-date event records
- Provide event logistic support for a range of events, including high-profile dinners and conferences
- Undertake venue research and recommend appropriate venues
- Support the delivery of specific project workstreams, e.g., delegate management
- Work with Marketing to promote the events
- Provide accurate reporting on metric and KPIs for events, producing post-event reports.
- Timely processing of delegate bookings using the CRM system and online registration tools
- Assist onsite at events as required
- Continuously look for ways to improve the delegate experience across all stages of the event lifecycle
- Work closely with the Events & Commercial Partnerships Co-ordinator, who focuses on sponsorship support, to give additional support when required, and cover for holiday leave
Knowledge & Experience
What an individual must know or understand to be able to fulfil the role’s requirements
- Desire to pursue a career in events
- Strong written and verbal communication skills
- Positive and outgoing personality
- Ability to work effectively as part of a team and also take initiatives when the need arises
- Ability to prioritise tasks and assess urgency of situations
- Ability to multi-task, remain calm and work under pressure in a fast-paced environment
- Excellent attention to detail and good problem-solving skills
- Strong interpersonal skills and ability to deal with diverse types of people
- Basic understanding of business and interest in current affairs would be advantageous but not essential
Below are the CBI skills and levels of skills expected for this role based on the pay band it sits within. View the CBI Skills Framework (available on application) for further information, including descriptions and indicators of each skill.
The practical actions required to be able to fulfil the role’s requirements:
- Proven project management skills
- Good communication skills
- Good rapport and relationship building skills
- Solution-focussed, resilient with a positive ‘can-do’ attitude
- Excellent organisational, planning and multi-tasking skills with a keen eye for detail
- Excellent IT skills particularly with regard to MS Office (Word, Excel, PowerPoint)
- Ability to work under pressure
- A sense of humour to counter the inevitable stress of high-profile events
- Ability to be adaptable and work flexibly within a team
The behaviours and characteristics required to be able to fulfil the role’s requirements
- Collaborative – Explores, shares and integrates best practice, constructively challenges when appropriate, empathetic and approachable
- Taking ownership – Ensures delivery and holding others to account; can influence, irrespective of hierarchy; Resourceful, organised and plans effectively
- Agile – Proactive and responsive in addressing stakeholder needs; balances shifting priorities
- Commercial – Aware of the wider business environment and identifies opportunities to exploit; prioritises revenue generating activity whilst delivering exceptional value and service
- Innovative – Generates new ideas and challenges a mind-set of “what we’ve always done”; is willing to take risks and generate new ideas
- Analytical – Gathers information and using logic to analyse, problem solve, evaluate risk and make decisions, ensures data is accessible and up to date.
If you wish to apply, please click here
Diversity & Inclusion
At the CBI, we are committed to attracting diverse talent that represents the society we live in.
We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and internal employee-led networks and supported by our executive leadership team.
We are a family friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our employees are working flexibly (formally and informally) and remotely due to COVID-19, but we offer the opportunity to work in our offices in line with government guidance if somebody should need to.
Our employee-led networks are: BAME, LGBT, Women’s and Working Families and we have qualified Mental Health First Aiders who support our employees in having good mental health.
If the above feels like an organisation that you would like to work for then we encourage you to apply and join our diverse workforce.