Based at our Cannon Street office, Sharing Economy UK (‘SEUK’) is responsible for championing and representing the sharing economy community, and lobbying for changes to protect consumers and sharing economy businesses.
Working within the CBI’s innovation team, this is an exciting opportunity for a highly motivated individual to develop and deliver the ambitious plans of the membership and SEUK board. It will be your job to help grow and deepen our membership base, working to attract new members, retain existing members and manage external relationships. This individual will work closely with senior business leaders, policy-makers and regulators to ensure support and the right public policy decisions are made for members in this sector. There is a strong element of account management to the role.
This team will lead the SEUK’s intelligence on the political and economic factors impacting businesses within the sharing economy sector. You will liaise regularly with policy and media colleagues for up to date information and with your sector knowledge you will devise and develop plans to enable sharing economy businesses to become more successful. You will research and analyse organisations, to identify issues and needs, and make some targeted approaches of your own.
Developing and delivering a sharing economy sector work plan
- Driving increased membership retention and satisfaction by successfully implementing a compelling business plan for the sharing economy sector – based on research and analysis, designing events, publishing data, media, policy, networking opportunities and intelligence.
- Supporting the sharing economy board (and wider membership) by convening, organising and leading regular meetings.
- Providing strategy advice to the board – helping to define priorities and deliverables.
- Conceiving and executing a programme of value-add events for members and prospects concerning topics of interest – and securing third party sponsorship or support for those events as necessary.
- Managing communications including editing and producing a monthly sharing economy member newsletter, social media channels (Facebook, LinkedIn and Twitter) and websites (Sharing Economy UK and TrustSeal).
- Tracking engagement, policy developments and issues of interest to members to inform lobbying strategy and briefings.
- Influencing broader CBI messaging on digital technology, disruption and innovation, linking with the wider Innovation and Digital Policy Team.
Managing external relationships:
- Develop a strong understanding of the economic and political environment in the sector, becoming the ‘go-to’ expert on sharing economy businesses.
- Managing contact with key government officials and departments – e.g. BEIS, HM Treasury, HRMC, ONS – preparing talking points, memos and submissions to relevant consultations with input from the membership and board.
- Representing SEUK at conferences and other external events, as well as building a compelling programme of engagement with the sector.
- Working closely with corporate communications colleagues to manage media and press relations for the group.
- Writing tailored briefings, sales materials and bid documents for sharing economy organisations and internal teams, supporting both senior colleagues and your own recruitment activities.
- Manage the development, implementation and evolution of SEUK’s innovative “TrustSeal” – the world’s first quality mark for the sharing economy – and supporting the Expert Advisory Panel (a group of external experts from relevant regulatory and related fields).
- Retention of existing members
- Growing the membership base
- Member satisfaction
- Quality of business network and profile
- Policy impact.
Knowledge and experience
What an individual must know or understand to be able to fulfil the role’s requirements
- Degree educated
- Knowledge of and interest in business affairs, national and regional policy
- Experience of writing sales or commercial documents
- Experience working with external stakeholders
- Strong knowledge of UK and EU regulation impacting on the sharing economy
- Numerically literate
- Public affairs experience is desirable.
The practical actions required in order to be able to fulfil the role’s requirements.
- Interpersonal and networking skills, comfortable dealing with senior colleagues and members
- Ability to understand business strategy and how the current political and economic environment can either support or undermine a company’s business objectives
- Commercial focus
- Exceptional attention to detail
- Strong aptitude using Microsoft PowerPoint and Excel
- Ability to collate information from multiple sources and contexts into concise structured documents
- Self-motivated and focused on delivery and results
- Good organisational and team working skills
- Ability to be innovative in a service environment
- Ability to work under pressure/meet tight deadlines
- Ability to be think laterally and solve problems
- Excellent written and verbal communication skills
- Ability to build strong working relationships with key members.
The behaviours and characteristics required to be able to fulfil the role’s requirements.
- Collaborative – Listening, seeking views and sharing information; constructively challenging when appropriate
- Taking ownership – Ensuring delivery and holding others to account; can influence, irrespective of hierarchy
- Agile – Proactive and responsive to provide a strong member service; responding positively to shifting priorities
- Commercial – Awareness of the wider business environment
- Innovative – Exploring, sharing and integrating best practice; generating new ideas and challenging a mind-set of “what we’ve always done”
- Analytical – gathering information and using logic to analyse, problem solve, evaluate risk and make decisions.
Equal opportunity employer
Be you! An environment where everyone feels they belong.
Our aim is to create prosperity for all. To do that well, we need a workforce that is more representative of the businesses we serve!
We know through experience that different ideas, perspectives and backgrounds create a stronger and more innovative work environment that delivers better results. To support an inclusive environment where employees feel empowered to share their experiences and ideas, we’ve encouraged the creation of a variety of Employee Resource Groups - Women, LGBT+, BAME and Working Families.
We recognise the many benefits flexible working can bring. Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking and will accommodate where possible.
How to apply
Please submit your CV and a cover letter explaining ‘what you think the biggest challenge facing the Sharing Economy is, and what SEUK could do to tackle that?’ to email@example.com with 'Sharing Economy UK Manager' as the subject.