Coronavirus Hub
What your business can do right now

#BusinessBackingNHS: three ways your firm can support the NHS


Your firm can play an important role in supporting the national effort, whether by supporting NHS staff and social care workers under severe pressure, or by taking action to support health facilities such as vaccine centres. If you want to offer your help, but don’t know where to start, start with these three simple steps.


  • Support NHS and social care workers – could you offer discounts on essential goods and services? If you already do, could you improve awareness of them?

    Support NHS and social care workers – could you offer discounts on essential goods and services? If you already do, could you improve awareness of them?

  • Support your local hospital or vaccination centre – identify the right local contacts and reach out to see how you can help.

    Support your local hospital or vaccination centre – identify the right local contacts and reach out to see how you can help.

  • Support the national vaccination programme – by allowing staff to volunteer where you can and making it easy for them to take time off work to be vaccinated.

    Support the national vaccination programme – by allowing staff to volunteer where you can and making it easy for them to take time off work to be vaccinated.


Who should you reach out to?

Get started



It’s really important that well-meaning businesses don’t put pressure on or overwhelm their local vaccination centres, even with offers of help. We will continue to liaise with the Department of Health and other organisations, and will provide the right contacts so your business can step up and make a difference.

  • Discover more on the NHS England website
  • If you have an offer of help you’d like to share, send the details and link to your offer to NHS Improvement (NHSI)
  • There are opportunities to help out in our devolved nations – Scotland, Wales and Northern Ireland
  • You can also register your interest with the Business In The Community campaign which matches those who can offer support with those who need it.
Who should you reach out to?

Be part of building back better

Great jobs and a sustainable economy, powered by responsible businesses



“The pandemic has shown that when faced with a crisis, business, government and communities can mobilise quickly to provide mutual support and find common solutions. This momentum must continue to help flatten the daunting curve of unemployment, protect our planet, and lessen the potential scarring impact of the pandemic for the next generation. 

“When it comes to building back better, business has an important role to play. We know that the road ahead won’t be easy – but we’re calling on firms everywhere to do whatever they can, taking actions big or small, across four key areas, to ensure that business continues to be a force for positive change.” 

- John Foster, Interim Director of Policy and Communications, CBI

Be part of building back better

Take action across four priority areas




Every business can make a difference

  • Address the impacts of unemployment

    No business makes the decision to let go of jobs lightly – and the reality is that many will need to make difficult choices in order to survive. But businesses can take steps to limit the negative impact of tough decisions. Taking action will protect vulnerable workers and the next generation, and could improve the pipeline of talent businesses need to thrive. 

    Address the impacts of unemployment
  • Build workplaces where anyone can belong and progress

    The pandemic has changed how work gets done. Flexible working has accelerated. Mental health is a priority. But it has also exacerbated structural inequalities, from the burden of caring responsibilities through to the disproportionate impact of the virus on ethnic minorities. Businesses need to take visible action in order to build trust and confidence. 

    Build workplaces where anyone can belong and progress
  • Protect the planet

    Recent polling from Ipsos Mori shows that two-thirds of Britons (66%) believe climate change is as serious as coronavirus and the majority (55%) want the climate prioritised in economic recovery. Businesses should fast-track green investment wherever possible and make progress towards net-zero emissions to tackle the climate and environmental emergency. 

    Protect the planet
  • Play fair

    Expectations of businesses are increasing. Our research shows that the public want to buy from and work for companies with a purpose and values that align to their own. Any business in receipt of significant financial support must be exceptionally mindful of its practices, and strive to make sustainable, fair and balanced decisions.  

    Play fair

Address the impacts of unemployment 

Priority area one



Practical actions your business can take: 

Address the impacts of unemployment 

Build workplaces where anyone can belong and progress 

Priority area two



Build workplaces where anyone can belong and progress 

Practical actions your business can take: 

  • Establish flexible working as the norm wherever possible, and build managers’ confidence to manage teams that work in the office and at home 
  • Survey and regularly touch base with employees to check in on their mental health and wellbeing. Have a clear mental health action plan that lets staff know where they can get support 
  • Sign up to the CBI’s Change the Race Ratio campaign to increase the representation of ethnic minorities at the top of business 
  • Demonstrate commitment to diverse and inclusive workplaces by measuring, reporting on and reducing genderethnicity and disability pay gaps.

Protect the planet

Priority area three



Practical actions your business can take: 

  • Measure your carbon footprint (using science-based targets, RE100 and/or EV100) with a view to adopt an ambitious solution to mitigate your impact on the environment 
  • Educate your employees, customers and supply chains on your mitigation targets and on tactics they can use to reduce their own environmental impact 
  • Provide training opportunities for employees in skills we know are set to increase in demand, preparing for growth in low-carbon, green and digital jobs 
  • Use private investment founded on sustainable finance principles to help achieve social goals such as the UN Sustainable Development Goals.
Protect the planet

Play fair

Priority area four



Play fair

Practical actions your business can take: 

What are other businesses doing?




  • Supporting communities

    • Cardiff and Vale College have made their premises a hub for local distribution of PPE equipment 
    • PZ Cussons supplied handwash and hand sanitiser for free to Manchester schools, Age UK centres and charities supporting the homeless.
  • Supporting the national effort

    • Jaguar Land Rover made a fleet of vehicles available to the Red Cross as part of its efforts to combat the coronavirus pandemic 
    • Companies including Estee Lauder and L’Oreal used their manufacturing centres and distilleries to produce hand sanitiser for the NHS and others.
  • Supporting employees

    • In the North West, T J Morris has created a £30million Coronavirus Fund to financially support staff and help them avoid financial hardship
    • Pernod Ricard partnered with The Wine and Spirits Education Trust to offer a free online qualification to hospitality staff to help with skills development.
  • Supporting customers

    • Smart meter engineers at EDF worked with Boots to deliver medicine to vulnerable customers 
    • Supermarkets including Tesco, Asda and Sainsbury’s reserved specific shopping hours for vulnerable customers and key workers.
  • Supporting other businesses

    • The Freight Trade Association's #LogisticsHelpsLogistics campaign matched organisations needing to fill roles like drivers and warehouse operators
    • The Construction Industry Training Board suspended its 2020 Levy by three months to provide financial relief to construction firms.
  • Supporting the NHS

    • The Builders Merchants Federation is co-ordinating a collective discount programme for health workers with its members
    • London South East Colleges has been rapidly training people to help rollout the jabs
    • Moto service stations gave free fuel to emergency services.

How businesses rose to the challenge together


At the onset of the pandemic, we asked businesses to come together to help make a difference for society. Find out how what we achieved across three core challenges:


  • Redeploying people: How could low and high demand sectors work together to keep people employed and key services running?

    Redeploying people: How could low and high demand sectors work together to keep people employed and key services running?

  • Support mental health: How could firms support people to maintain their physical and mental wellbeing?

    Support mental health: How could firms support people to maintain their physical and mental wellbeing?

  • Help families in hardship: Could business provide food / logistical / IT support for families facing financial hardship? 

    Help families in hardship: Could business provide food / logistical / IT support for families facing financial hardship?