SME Webinar

SME Webinar SME Webinar

15 April 2021


10:00 - 10:45



Closing the digital skills gap

During lockdown SMEs have demonstrated resilience and agility in moving their business operations online. However, this rapid transformation has also highlighted a digital skills gap which SMEs will need to address in order to thrive in the future.

Join Mayuresh Thavapalan (Director of Customer Propositions, BT Enterprise), Karen Licurse (Managing Director, Digital Boost) and Andrew Batty (Managing Director, Creative Marketing Services) to discuss:

  • Why digital skills are critical to the future growth and competitiveness of the small business community, with more activity being done electronically, the increased risk of cyber security issues, and navigating the use of advertising and marketing tools to grow and compete
  • Best practice examples from our panelists as to how firms within their own networks have managed the transition to doing more and more activity online, and how they have overcome the challenges associated with this
  • An overview of the already existing support schemes and initiatives, designed to instill crucial digital skills across the UK’s SME businesses, including BT's Small Business Support Scheme

Members and non members of the CBI are invited to join us at these SME Webinars to explore the latest guidance, intelligence and signposting on employment, tax and financial issues for SME organisations operating in a COVID-19 impacted business environment.


  • Mayuresh Thavapalan, Director of Customer Propositions, BT Enterprise
  • Karen Licurse, Managing Director, Digital Boost
  • Andrew Batty, Managing Director, Creative Marketing Services
  • Deborah Fraser, Director - Regions, CBI (Chair)

Who should attend?

This online event is open to CBI members and non members. SME companies will benefit from attending this event, especially if you are a:

  • Managing Director
  • CEO
  • Senior Leader
  • Business Owner

SME webinars provide thought leadership, policy analysis, and a fantastic opportunity to discuss a wide variety of issues with peers and colleagues.


  • Strategic Partner


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