Public services touch the lives of everyone in society – and businesses have a major role to play as users, funders and suppliers in improving these services to meet the needs of UK citizens
Transforming public services - from education and healthcare, to policing and welfare - is central to restoring public finances and encouraging growth in the economy.
It requires bold thinking about the way we design and run public services, to ensure they provide both good outcomes and better value for money.
Business has a vital role to play in improving public services. Having a diverse range of providers increases quality, stimulates new ways of working and encourages greater efficiency – essential to encouraging growth and dealing with the deficit.
The best providers from the public, private and voluntary sectors should compete on a level playing field – government needs to enhance its capacity to create and manage markets to make this happen and promote public confidence in their use.
Our new report A licence to operate sets out our recommendations for how government can get the best from public service markets.
Public Services Network
Meet up with other members involved in reforming public service delivery
From healthcare and education to welfare and policing, read our ideas on public services
How businesses have a positive impact on the UK's public services
Meet the team
The group of experts who represent our members on public services
Call for Evidence
Share your ideas about how the UK's public services can be transformed
2014 Procurement survey
Getting a better purchase shows business wants government to improve its commercial skills
Public services firms propose new transparency measures
The CBI proposed new measures to boost transparency and trust in private and third sector managed public services contracts, so that they can continue to work with the Government to deliver high-quality services, reduce the deficit and boost the UK economy
Liz Mayes: Progress on procurement is too slow
It's clear we are missing a trick in unleashing the potential of public procurement to support the growth of the North East’s private sector
Progress on procurement is too slow
The words public procurement are enough to make many people reach for the snooze button. It’s not something most of us think much about, it’s the concern of “civil servants in Whitehall” and has no impact on our lives or how we do business