After the pandemic paved the way for hybrid working, what role does business travel still have to play? The BTA commissioned CBI Economics to learn more.

Before the Covid-19 pandemic, many people would travel to work to meet with prospective clients, attend a conference or negotiate a deal with a supplier. Then, as discussed in previous CBI Economics reports, such as Unlocking the future of flexible working, the pandemic changed perceptions of working practices and the way business is conducted.
Since that shift, research has focused on the opportunity of hybrid working, but little has been done to understand the role that business travel has to play. That’s why the Business Travel Association (BTA) commissioned CBI Economics to explore the role and value of in-person meetings and business travel to businesses and the UK economy, in the post-pandemic, hybrid-working world.
What did we do?
Through a survey of 475 business leaders across all sectors of the UK economy, this report builds a picture of the profile of business travellers in the new hybrid model, the reasons for travel and