Five things I wish I had known 24 months ago – according to travel and tourism entrepreneur Emmanuelle Spriet.
Business owners, leaders and entrepreneurs, we’re a resilient lot aren’t we? I certainly thought I was, with a thriving inbound travel and tourism company bringing foreign tourists to our shores year in year out.
Who could have guessed that in the space of a few short weeks in March 2020, entire industries would grind to a halt?
The advent of the pandemic hit travel and tourism particularly hard.
Without travellers, we had no business. Overnight we were scrambling for survival. Long, painful days, stretched into weeks and then months. With borders firmly shut, we were dead in the water.
Something had to be done.
Faced with business uncertainty and with the prospects of a return to normal dwindling by the day, I turned my attention to coming up with new ideas to serve our customers and create valuable and memorable experiences even though physical travel was not possible.
They say that necessity is the m
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