As COVID-19 hits the aviation industry hard, one company shows communications are the bedrock of responding to change.
About the organisation
RVL Group is a specialist aviation services provider, based at East Midlands Airport, in the heart of the UK. We operate our own fleet of aircraft and provide licensed and professional services to a wide range of private and public sector customers.
What challenges were you trying to address?
Broadly it was about giving people comfort that there was a sufficient line of communication available so that their overall anxiety levels were being managed. As well as shifting the way we work as an organisation, which requires most employees to work on-site because of the nature of the work that we undertake. We operate planes, you can't maintain blades at home, and you can't fly them at home either, so there was immediate concern around how we would safely operate, to avoid closing the business down.
What goals or outcomes did RVL Group want to achieve?
Our overriding aim was, is and will be to look after our staff, s
Exclusive member-only content
