Supporting colleagues to work from anywhere, customers to adapt to change and communities to continue learning.
About the organisation
Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organisation. We partner with thousands of companies around the world to support their digital transformation journeys using our location independent model that allows us to tap into global skills, apply contextual knowledge and use technology that is innovative and adaptable. We have over 450,000 employees in 46 countries worldwide.
What challenges were you trying to address?
Like many companies around the world, TCS has had to adapt to the changing situation caused by the COVID-19 pandemic. Our primary concern has been keeping our staff safe while ensuring our customers continue to receive excellent service and the tools they need to adapt to this changing landscape.
The implementation was made more challenging as in every market, industry and geography, the needs caused by the pandemic are different, meaning speed and agility have been essential to meet the demands of our staff and customers. The
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