13 January 2021
Tracy Black, CBI Scotland Director, said:
“Following the First Minister’s announcement, businesses have a clear responsibility to help all employees who can work from home to do so.
“Firms have worked relentlessly to keep their shops, offices and factories Covid secure.
“Click and collect is a lifeline to many businesses, particularly smaller firms, as one of their few remaining revenue streams. When well organised, click and collect services instinctively feel like a safe way for firms to keep trading.
“Of course, firms can choose to suspend click and collect if that makes sense for them, but for many others it could mean the difference between business survival or not.
“It’s really important that the Scottish Government sets out compelling evidence that these services are a source of transmission and provides additional, urgent support to compensate for what would be a further loss of revenue in increasingly challenging times.”