01 April 2019
Matthew Fell, CBI UK Chief Policy Director, said:
"Seamless connectivity is vital for businesses as it can help flexible workers, reduce costs and close the productivity gap.
"However, a buffering internet connection can stop workers in their tracks. By signing up to automatic compensation when services don’t work, operators are taking a proactive approach to work with the regulators and deliver for their customers
"This marks a positive step towards achieving a fair deal for consumers on the connectivity they desperately need."