Following April’s new consumer protection regime, the CMA has outlined its first-year approach under the 4Ps framework - Pace, Proportionality, Predictability, Process. To ensure guidance is clear and accessible for businesses of all sizes, the CMA is seeking targeted feedback.
What they’re asking for:
- Access: How do businesses currently find guidance on consumer law?
- Clarity & usability: How could the CMA’s guidance be improved?
- Gaps: Which topics/issues need further guidance?