The pandemic took us all by surprise – individuals, organisations, industries and global economies. The results of job losses and the demise of many businesses is a very real impact which we continue to feel on a large scale.
For most of this year, organisations have been in the ‘crisis and reaction’ phase of dealing with the pandemic. Further changes and challenges are on the horizon, but for now, a lot of organisations have reached some degree of stability and acceptance of our new normal.
It’s at this crucial point that we need to remember that our actions now have the power to shape how successful our outcome from the pandemic will be.
Lessons from a past crisis
The financial crisis of 2008 may feel ancient, but much like the circumstances of today, it sent shockwaves through our world of work. One of the long-term consequences was failure to invest in growth a