Toolkit: how to get ahead on digital skills

Two thirds of businesses already have digital skills vacancies, and less than one third are confident they will be able to access the digital skills they need to fill them.

We have seen, particularly over the period during and since the pandemic, how embracing digital ways of working transforms businesses and how they operate. It can be as simple as using social media marketing to reach new customers, through to paying for services and utilising AI to be more productive. The current tight labour market has made it harder to fill labour and skills shortages. In a time when hiring is difficult, there is a greater need for firms to capitalise on technology to boost productivity to meet demand.